Return/Refund Policy

Return

Any item(s) that you wish to return must be sent back to Tongkat Fitness within 14 calendar days from the date you received the goods.

Return item(s) purchased from Tongkat Fitness must be factory sealed and unused.

Tongkat Fitness do not offer 'free returns', we also recommend choosing a tracked delivery service to return goods with to avoid any missing in transit issues.

To make a return, you must first email us at care@tongkatfitness.com stating your name, order number and reason for return, we will then provide you with the appropriate instructions and return address and procedure. Once we have received your returned item(s) we will issue a refund for the goods purchased; you will be notified of your refund via an email confirmation.

Refund

  • Refunds will be minus all shipping costs incurred by Tongkat Fitness while delivering your goods.
  • If a multiple purchase discount was applied to the original order and a partial order is returned the relevant discount will be deducted from the refund total.